Refund policy

Szfhlykq accepts returns and exchanges within 30 calendar days after you receive your order. We pay return shipping for both a change-of-mind return and a return involving a defective, damaged, or incorrect item. No return handling, exchange handling, or restocking fee is charged.

Your 30-day window

The return period begins on the date you receive the item. Notify us of your return or exchange within the following 30 calendar days. For items delivered separately, each item's period starts on its own delivery date.

Arranging a return

Email info@szfhlykq.com with your order number, the item being returned, and whether you prefer a refund or an exchange. We will provide return shipping instructions and arrange seller-paid shipping. Contacting us enables us to provide the correct shipping method and match the parcel to your order.

Our return address is:

Szfhlykq
3605 Donna Kay Dr
Nashville, TN 37211
United States

Include your order number inside the parcel and package the item securely to protect it during transport. Keep your tracking or shipping receipt until the return is completed. If you need help with the return shipping arrangement, contact us before purchasing postage so you do not incur unnecessary costs.

Return shipping costs

Szfhlykq pays return postage for all return reasons, including a change of mind, defects, damage, or shipping errors. Contact us to arrange shipping. There is no return shipping deduction from your item refund.

Exchanges

You may request an exchange within 30 calendar days after receiving the item. Tell us which replacement you would like; exchanges depend on that item's availability. We cover the shipping cost to return the original item and charge no exchange handling fee.

If the replacement has a different price, we will explain any balance or refund before proceeding. If it is unavailable, you may choose a refund instead. We will explain the replacement delivery arrangement and any related cost before you agree to the exchange.

Damaged or incorrect items

Please report a damaged item, a defect noticed on arrival, or an incorrect item within 7 calendar days after delivery. Send your order number and a description of the issue, with photos if available, so we can arrange a return, replacement, or refund. We cover the related return shipping costs.

The 7-day reporting period helps us resolve delivery issues promptly. It does not shorten the 30-day return window or remove rights available under applicable consumer law.

Refund method and timing

Refunds are returned to the original payment method. After we receive your returned item, we check it against the order and arrange the refund. You should receive the refund within 10 calendar days of our receiving the return, including the review period. We will send confirmation when it is issued.

Payment provider processing can affect when the credit appears on your account. If it has not appeared by day 10, contact info@szfhlykq.com so we can check the refund and provide transaction details. We do not charge a refund processing fee.